Postmortem

We lost 4,000 users when our free AI ran out. Here is what we changed.

More than 4,000 job seekers used PocketResume. Then our free inference quota ran out, generation started failing, and almost all of them left. This is what happened, what we got wrong, and what we rebuilt.

· 6 min read · By Isaac Daniel

What happened

PocketResume used to generate resumes through a free cloud inference pool. It worked until it did not. When the pool ran out, generation requests failed. People clicked Generate and got an error, a blank result, or a resume they could not export. During a job search, one failed attempt is enough to lose trust.

We had built the product around a resource we did not control. The users did nothing wrong. The failure was ours.

Why it failed

Free inference is not free at scale. Every resume generation costs compute, and the free pool had a hard ceiling. We did not have a plan for what happened when we hit it. Adding credits or asking users to bring their own API key would have shifted the problem onto the people already frustrated by a broken button.

So we removed the dependency instead.

What 10.7.0 does instead

Version 10.7.0 runs the resume engine on your device. There is no cloud generation call, no API key, no credit balance, and no quota that can run out mid-application. You add your master profile once, optionally paste a job description to bias keyword emphasis, and generate a print-ready resume.

  • On-device generation from your master profile.
  • Optional job-description keyword pass, not invented experience.
  • Resume Health Check with bullet and formatting fixes.
  • One general cover letter per resume, generated or written by you.
  • Cross-device resume sync.
  • Three templates, a job tracker, and PDF export.

The trade-off we accepted

An on-device engine will not write flowing prose from a blank page. It builds a clean, structured resume from the facts you give it, which is what most applications actually need. We chose reliability and honest output over a demo that looks impressive until the quota runs out.

What it costs now

PocketResume is free until December 31, 2026. Create a free account, no card required. After that it is $4/month or $47/year for one plan with every feature. You subscribe manually when you are ready; the promo does not turn into an automatic charge.

What we owe the people who left

An apology, and a product that does not fail at the moment it matters. If you tried PocketResume before and lost an application to a failed generation, the free window is open until December 31. The engine is different now. If it breaks again, the failure will be ours to fix, not a quota you cannot see.

Build the resume for the next job you open.

On-device generation, Resume Health Check, cover letters, sync, and the Job Tracker. Free until December 31, 2026.

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